I have been watching several discussions over the years between brilliant people where clear perception of the problem prevented them from solving it. It is so easy to marry ourselves with our suggestions of action (how) that we loose focus about what the nature of the problem really was.
For cases like this, I advice teams to follow this problem solving algorithm:
- Surface problem
- Concretize problem – write it down! (what, when, how, who)
- Find root cause
- Surface ideas (start with those that helps improving the existing situation)
For seeing situations like this, I try to keep the following "aha" reminders in the back of my head..
As an arguing manager, if I can’t concertize the problem it is a sign I need step back and put the right decisions into the right hands – the people closest to the problem.
As an arguing engineer, have I progressed towards engineering a solution, or even evolved into solving another problem (which I felt needed to be sorted first), before concretizing it’s nature with my counter part?
Read more…
If you’re interested in Kanban I can recommend this course in Stockholm, there are still a few spots left. If you don’t know what Kanban is you might take a look at: http://www.limitedwipsociety.org/resources/
… or my article Kanban vs Scrum or (if you only have a minute) my cartoon One day in Kanban Land.

My philosophy is simple: life is short, time is the only truly limited resource. If you’re ever going to attend a course, go to the source. That’s why we enjoy working with people like Mary & Tom Poppendieck, Jeff Sutherland, Ron Jeffries, Michael Feathers, and David Anderson.
David Anderson is one of the leading pioneers of Kanban-style software development, so he counts as a Kanban source
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See you there!
Some of you probably already get this… some of you might even disagree… but unless you are building software as a hobby… chances are, you building software for money. In other words, someone is paying you to write software for them. Why would someone pay you money to show up and write software? They are [...]
Kevin Ryan at IT Kanban just released a podcast with me. Check it out
Cheers
Mattias
I’ve published another book! This one’s called “Lean from the Trenches“. It is about how we scaled a 60-person project by combing techniques from Kanban, Scrum, and XP. I chose this title because it really it illustrates how to put Lean principles into practice in a software project, especially the notion of an end-to-end Kanban read more »
Hi Brazil! I’m happy to say that I’ll be visiting you in a few weeks. I’ll be involved in two public events together with Samuel Crescêncio: Feb 10: Public seminar about Lean & Agile (in Florianopolis). More info coming soon. Feb 13-14: Certified ScrumMaster course in São Paulo. The course will be in English, but Samuel read more »
Well it turns out the “controversy” about AgileExams turned out to be the biggest of misunderstandings. The Testimonials Were Authentic: Several of AgileExams customers contacted me and revealed the root cause of this confusion is the fussiness of PMI.org’s online … Continue reading →
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