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March 2010
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Manage the normal – treat exception as exceptional

Ever had this thrown at you?
"This production bug is unacceptable, it must never happen again!"
And that event, outside your systems control, formed a policy that affected all your every day life. Failure to distinguish between uncertainty under our control and uncertainty imposed by outside events is a bad management habit.
Instead;
"Manage the normal – treat [...]

A lot going on

Last weeks have been busy!

We ran the first Kanban training course i Stockholm with David Anderson. The training class got a 8.5 score average out of 10. I really enjoyed the skill and experience  of the participants as well as David’s many "off topic" discussions.

  Discussing at the whiteboard

The first Limited [...]